About Us

The Luxury Well (TLW) is committed to providing the absolute best service and convenience to all our US customers for all their Erwin Sattler acquisitions, whether it be a precision pendulum clock, pendulum clock, table clock, wristwatch, or watch winder. With a focus on the highest level of quality in luxury, we are thrilled to serve new and repeat customers of Erwin Sattler creations in the United States.

We are extremely excited to be an independent agent for Erwin Sattler GmbH Co. here in the US. Their products and creations embody the highest level of sophistication, combining centuries-old craftsmanship with the latest cutting-edge technology. Each product is meticulously designed and individually created with the highest level of attention to detail. We truly believe Erwin Sattler clocks are not just timekeepers, but timeless pieces of art designed to elegantly mark the passage of time, catering to customers who are art lovers, mechanical engineers and others who deeply appreciate the high level of precision these clocks display.

The TLW team comprises mechanical watch and clock fanatics and industry veterans who have held management roles with watch brands and retailers in Germany, France, Switzerland, and the United States.

Typically, the fastest way to an answer is sending us an email or a text message to +1 (917) 754-9162. Contact us at info@sattlerusa.com or by phone at +1 (800) 999-9295 for inquiries about any products listed on our online store.

We are happy to consult with you in English or German.

The Luxury Well LLC

Exclusive Independent Agents
for Erwin Sattler Products in North America
300 Witherspoon Street 
Princeton, NJ 08540