About Us

The Luxury Well (TLW) is committed to providing the absolute best service and convenience to all our US customers for their Erwin Sattler acquisitions, whether it's a precision pendulum clock, regulatory pulley clock, table clock, wristwatch, or watch winder. With a focus on the highest level of luxury quality, we are thrilled to serve new and repeat customers of Erwin Sattler creations in the United States.

We are extremely excited to be an independent agent for Erwin Sattler GmbH Co. here in the US. Their products and creations embody the highest level of sophistication, combining centuries-old craftsmanship with cutting-edge technology. Each product is meticulously designed and individually created with the utmost attention to detail. We truly believe Erwin Sattler clocks are not just accurate timekeepers, but timeless pieces of art designed to elegantly mark the passage of time. They cater to customers who are art lovers, mechanical engineers, and others who deeply appreciate the precision these clocks display.

The TLW team comprises mechanical watch and clock fanatics and industry veterans who have held management roles with watch brands and retailers in Germany, France, Switzerland, and the United States. These days, the team is led by Kathleen Kraft, formerly a corporate-turned-immigration lawyer. Kathleen's passion for the highest quality and beautiful aesthetics of Erwin Sattler clocks, developed after owning a Classica Secunda 1985 for about 10 years, led her to dive into learning more about the mechanics behind each timepiece. With every sale and transaction, she is mesmerized by the minutiae detail of each individual timepiece, and she continues to be amazed by the learning process, whether it's in the area of technology, craftsmanship, or both, on the smallest scale possible.

Typically, the fastest way to an answer is sending us an email or a text message to +1 (917) 754-9162. Contact us at info@sattlerusa.com or by phone at +1 (800) 999-9295 for inquiries about any products listed on our online store.

We are happy to consult with you in English or German.

The Luxury Well LLC

Exclusive Independent Agents
for Erwin Sattler Products in North America
300 Witherspoon Street 
Princeton, NJ 08540