Client Reviews

I just wanted to let you know that the clock arrived safe and sound and I absolutely love it. I am extremely impressed with your service and won't hesitate to buy from you again. Thank you very much and all the best, Ben.

Thanks for checking in. Yes, they were delivered and they look very nice. We'll be installing them in a few months as our boat gets finished up in build. Thanks for getting those over to us!  best- jb.

 We are loving our clock – we have had a Classica KS100 in our Bainbridge Island house for a number of years – we are big fans of your company. Best, John

They were very knowledgeable on their products. Responsive to all my inquiries and questions, and courteous and professional every way! Highly recommend! Bart.

The classy/elegant look of the clock  (Classica KS 100M) is breathtaking. The chime is also very pleasant. Thank you for your assistance in the purchase of this beautiful clock! Best, Mario.

Thank you! I can confirm the clock (Classica 60) has been received and it looks great!  Thank you so much! Angela.

Hello,  It is so kind of you to put so much care into this order. I can’t wait for it (Classica Medium) to arrive — I’m sure what you have created must be quite special!  Thank you and have a lovely weekend!  Christian.

Hello, Install went well. Hanging perfectly and looks great! Thanks for the beautiful clock (Classica S70M)! Best, John.

My experience with TLW was an A+. I placed my order on Christmas Eve, so I really didn’t expect anything to happen for several days. But TLW contacted me almost immediately. The timepiece is beautiful and exactly as it appeared in the description. You can buy with confidence from TLW.
Brian S., Cary, NC

The experience buying from TLW couldn't have been any better. I wouldn't hesitate in buying from them again. The timepiece came as described, perfect in every way.
James T., Ulverston, U.K.

I received my timepiece yesterday, It is beyond my expectations. I truly appreciate your time and effort helping me obtain this masterpiece and you have exemplified the meaning of customer service. I will be searching your website frequently from now on for additions to my collection.  And by the way the hat is awesome.
Richard D., Payson, AZ

It gives me great pleasure to inform you that I received the timepiece today. I would like to thank you very much for you excellent and exceptional customer service. I have been an avid collector for many years now and dealt with many sellers in that time and I have to say, TLW is by far the best I have dealt with so far. This being the second great timepiece I have bought from you, you have consistently surpassed my expectations. Thanks again for making this experience really great and looking forward to the next timepiece I will buy from you.
Hussein, Dubai U.A.E.

Cast a coin into a wishing well and hope for a dream come true.  I’m not a wealthy man, just an average guy who works hard and saves for the odd treat, I can then spend months having to justify to myself all the reasons why I deserve that odd treat. Then there are all those horror stories of unscrupulous con men, and fake goods. Sending hard earned cash out there into the unknown void of the Internet is a huge worry, to say the least. ‘TLWell’ delivered my wish, with absolute precision. Be assured, there are no worries or doubts here, just luxury all the way. Professional and honorable people. Everyone at TLW thank you.  
Jon Y., Grays, U.K.

I just received the timepiece and let me just say how breath taking it is. The hand written letter that came with it was a special touch that I've never experienced before. I would like to again extend my thanks to you and how patient you were handling my order. Consider me a customer for life. I will make sure to highly recommend you to any and all who wish to purchase a timepiece.
Daniel V., Columbia City, IN, USA

From my first call all through my many emails and text messages that were answered promptly and with deep knowledge to the perfect packaging of the timepiece that arrived today.
Kevin D., San Luis Obispo, CA,USA

We have received the timepiece, this is above our expectations, in terms of the item and definitely in terms of service. I will recommend you any time as a great seller. It is pleasure to do business with you.
Rita Z., Netanya, Israel

What an amazingly flawless and professional transaction. Thank you TLW.
Holger K, Vienna, Austria

Just got my hands on the timepiece! Amazing!! Thank you again for your help and fast shipping, I really appreciate it! You've got yourself a client.
Gregory P., Chicago, IL, USA

Best. Shopping. Experience. Ever. Period.
Bijan A., Fort Lauderdale, FL, USA

Just beautiful, I have never seen one until now and am so impressed. Also, thank you so much for such a smooth and issue free transaction, it was a pleasure dealing with you. All the very best, and look forward t doing business with you again, and will recommend TLW to friends and family.
Peter A., Kellyville, NSW, Australia

Amazing service.
Johan P., Stockholm, Sweden

Unconditional recommendation! Exceptional seller who was more delicate about timely delivery than I would ever have bothered to be. Lightning-fast in answering my picky questions before purchase and most polite and helpful at any time.
Christian H., Zurich, Switzerland

Outstanding communication, fast service. When I made an error he went above and beyond what anybody could have reasonably expected to sort the problem out. TLW is a rare gem.
Anthony M., London, U.K.

I am extremely impressed with your service and won't hesitate to buy from you again.
Ben I., London, U.K.

Also, just wanted to let you know that one of my team members from the transactions team in Germany sent me a message highly praising your attentiveness, so I just wanted to say thank you for always being on top of everything. It makes our user’s experience far better when they can interact with dealers like you.
Michael K., Chrono24 account manager, USA

I bought a timepiece from TLW. I did my due diligence and took a chance or more precisely a leap of faith. We all have heard the saying “if it’s too good to be true it probably is” but I have found that there are exceptions to the rule. Nothing ventured, nothing gained. I can say with unflinching certainty that TLW is the real deal. If you are anything like me you probably look for the following when making a purchase:
A company that values its clients.
A company that has the same passion for the products they sell as you do.
A company that understands the value & importance of exceptional customer service.
A company that has extensive experience/knowledge in all facets of the production, operation, distribution & specifications of the products they sell.
A company that will make you feel like you are their most valued customer.
A company that will want to make sure all your questions have been answered and you are comfortable with the purchase.
A company that contacts & responds to you in a timely fashion.
A company that will resolve issues quickly if they arise.
A company that will not pressure you into making a purchase.
A company that is honest and will consider you a valued customer after the purchase is made.
If these qualities are important to you and you are considering a purchase from TLW, do not hesitate. They say the journey and not just the destination is what is important. This purchase was such a great and exciting experience. A heartfelt thank you goes out TLW.
Audie G., Boca Raton, FL, USA